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Office 365 and Azure for SMBs

Office 365 is the same Office you already know and use every day but because it is powered by the cloud, you can get to your applications and files from virtually anywhere—PC, Mac, and tablets—and they're always up to date. The same goes for updates to features—you get them automatically. Microsoft recently released three new […] ...read the full article

Flash to Cloud and Back Again

Matt Watts , EMEA Director of Technology and Strategy at NetApp frequently attends events articulating the business value of IT and is a previous keynote speaker at Optimise IT. Below he considers a future involving Hybrid Cloud models... IT has never had so many options open to it and most companies that I meet tell […] ...read the full article

Case Study: Managing Configurations in a School Environment using Microsoft SCCM 2012

A high school in London had invested in a technology platform that has become central to its learning experience, including state-of-the-art ICT labs, interactive whiteboards, projectors and interactive design workstations. The ICT support team of four people has to ensure that whenever a teacher goes into the classroom or lab, they are able to dock […] ...read the full article

Managed Services & Service Desk Update

EACS has been successfully providing IT support services via our dedicated Service Desk for a number of years. In 2014, as part of our Continual Service Improvement Plan, we identified a number of areas for development to ensure that we not only maintained but exceeded current and future client requirements. This included: Extension of service […] ...read the full article

Dashboards: Your Crystal Ball into the Future

Once upon a time, when cars were angular and mobile communications devices only existed on Star Trek, Company X realised that if they bought a computer then it would make writing and maintaining documents much easier than it was with their fleet of typewriters. Then, they realised that they could do their book keeping and […] ...read the full article

Update from the End User Computing Team

Looking back at previous updates there is much discussion on new technologies and the quick rate of change. If we don’t continually adapt and train for the new technologies then we’ll get left behind. However, we are often struck by the resistance of some organisations to adapt. Whilst this may make commercial sense in the […] ...read the full article

Update from the Infrastructure Team

For several years now, there has been a buzz in the industry about “The Cloud”. The sheer number of permutations, solutions, opinions and approaches to this wide topic has created an alarming amount of Fear, Uncertainty and Doubt in the mind of IT and Business Leaders. 2014 seemed to be the first year in which […] ...read the full article

Microsoft Enterprise Mobility Suite

As workforces become more mobile, employees require access to their data from an increasing number of locations. With the rise in Bring-Your-Own-Device (BYOD), this has given users more freedom in how data is accessed, whether it's on a corporate-owned device, or their own. This has brought further challenges for the IT department. Users expect to […] ...read the full article

Mobile Device & Application Management with Citrix XenMobile

Many organisations are facing issues with Mobile Device & Application Management. It never used to be an issue. In the world of BlackBerrys a few years ago, an organisation would provide its users with a company device, completely managed. Today however, devices have moved on considerably. Now the employee may have a better device than […] ...read the full article

What do SharePoint, Visio and System Center Operations Manager (SCOM) have in common?

No, it's not a bad joke… it's the ever increasing inter-functionality that Microsoft is building into its System Center suite.  The Windows OS and System Center suite are being released in tandem simply for the reason that it makes more sense. So you have SCOM, you have SharePoint and you have a license of Visio […] ...read the full article